Skip to content

About
About Allient New Zealand
Contact
Products
All Medical Mobility Products
Power Wheelchairs

LiNX

LE Series

Mobility Scooters

MANTA

r-series

Rhino2

Other Applications

Medical

Non-Medical

Customer Portal
Support
All Support
Current Products

LiNX Support

MANTA Support

r-series Support

Rhino2 Support

LE Series Support

Discontinued Products

DX/DX2 Support

Shark Support

Product service

Customer Portal
Careers

Home > Support > LiNX > Troubleshooting

Search the LiNX Knowledge Base

Troubleshooting

Install & Setup

Connect to a wheelchair
Firmware Management
Install & Update LiNX Access Tool
- Downloading the iOS tool
Install LiNX Access Tool (PC/iOS)
- How to install the LiNX Access PC tool
- How to install the LiNX Access iOS tool

Configure & Program

Adaptive Load Compensation
- How to tune adaptive load compensation (ALC)
- How to upgrade firmware
Firmware Issues
- How to write to the wheelchair
Managing Files
Modify Parameters
Modify Program
Program Wheelchair
Work with Functions
Work with Profiles

Troubleshooting

Connection Issues
- How to configure Internet settings for a proxy server
Error Messages
- How to view statistics (LAPC)
- How to view the error and event logs (LAPC)
Firmware Issues
- How to upgrade firmware
Tools Updates
- How to check and install updates
- How to get updates

Reference

PC Tool
REM Display
iOS Tool

Application Guides

Audible Cues
- A look at Audible Cues
- Audible Cues
Battery Management
- Battery charging with the LiNX enhanced battery gauge
- Grid navigation
Conditional Control IO
- Calibrating the speedometer / odometer
Grid Navigation
- Rest
Joystick Hardware
- Conditional control IO
Joystick Shaping
Memory Positions
- System power modes and battery use
Rest Feature
- Joystick shaping

Module Support

LAK Support
LiNX Access Key (LAK)
- How to connect the LiNX Access iOS tool to a LiNX Access Key (LAK)
- How to insert and use the LiNX Access Key
REM Display
Sip & Puff
- How to calibrate sip and puff
- How to tune Adaptive Load Compensation (ALC)(LAiOS)

Videos

Configuration & Files
Diagnostics
- Upgrading firmware and converting configurations
Firmware
- Viewing Active Errors and Event Log in the iOS tool
Grid Navigation
- Using conditional buttons in a LiNX system
Profiles & Functions
- Editing drive functions, Live Edit and Bulk Edit
- Working with bundle files
REM Display
- Using grid navigation on LiNX REM400/REM500 remote modules
System Information
- Saving a configuration for email support
Troubleshooting
- Deleting, duplicating and moving functions
iOS Tool
- How to link a LiNX remote to an iOS device
- How to set up iOS Switch Control Single Switch Scan

Downloads

LiNX Tools
- Tools – LiNX Access PC Tool – 2025.2.0
- Tools – LiNX Access iOS tool – 1.0.0
LiNX Compliance
LiNX Manuals

Troubleshooting

Connection Issues

Error Messages

Firmware Issues

Tools Updates

Medical Mobility Products

Our products range from cost effective power wheelchair controllers to modular control systems that can be customised to suit power wheelchair user needs.

Contact

With offices in the United Kingdom (covering Europe and the USA), Asia and New Zealand, Allient New Zealand’s expertise and service is available wherever and whenever you need it.

Support

Get support and access all relevant product manuals, user guides and reference documents.

Being free to move and express yourself is central to the human experience. Allient New Zealand exists to ensure that all people living with restricted mobility enjoy the same freedoms.

Medical Mobility

LiNX
MANTA
Rhino2
r-series
LE Series

LiNX
MANTA
Rhino2
r-series
LE Series

Quick Links

Products
Support
About
Careers
Contact

Products
Support
About
Careers
Contact

Get In Touch

39 Princess Street
Riccarton
Christchurch 8041
New Zealand
sales@dynamiccontrols.com

©Allient New Zealand, 2026. All Rights Reserved.

Policies and other legal notices. Sitemap.